The phone rings when you're up a ladder
Most enquiries arrive mid-job. By the time you call back in the evening, the customer has hired someone else.
We build systems that answer enquiries while you're on site, turn a project description into a rough quote, and remember the follow-up for you.
Most enquiries arrive mid-job. By the time you call back in the evening, the customer has hired someone else.
After a full day on site comes an hour in Excel. The quote goes out three days later, after the decision's been made.
A sent quote just sits there. Without a follow-up, a lot of winnable jobs stay on the table.
The customer gets a reply within a minute, a rough price and the questions you need for a site visit. You get a summary when you have time.
From the enquiry and photos, the system drafts a quote in your template with your price list. You review it and send it.
A polite follow-up after the quote, and a personal message to opted-in customers when it's time for a service or a new season.
Pick a business and watch what happens when an enquiry comes in. Nobody on your team touches it.
Research on response speed, with the source under every number.
Companies that replied within an hour qualified leads nearly 7 times as often as those that replied an hour later. After 24 hours the gap was 60 times.
Call a lead within 5 minutes instead of 30 and they're 21 times more likely to qualify. You're 100 times more likely to reach them at all.
Across 2,241 companies, the first reply took 42 hours on average. 23% never replied at all.
Plug in your numbers. The estimate is conservative and based on the research above.
Assumption: enquiries answered after more than an hour close 7 times less often (HBR, 2011). It's an estimate, not a promise.
We send you an enquiry like a customer would and measure how fast and how well you reply. Within 24 hours you get the result in hours and euros, even if you never work with us.
Your quote template, your past messages, your price list. You see it running on your own inbox before anything goes live.
We monitor it, fix what breaks and tune it as you grow.
It can, but for trades we usually recommend reviewing the quote first. The system drafts it in minutes and you confirm it.
That's exactly why it prepares a rough quote and collects what you need for a site visit. You still do the precise quote, just faster.
No. We can start with the email and spreadsheet you already use, and add a CRM when it makes sense.
Database reactivation has free setup: you only cover SMS costs and an agreed share of the revenue from deals the campaign brings in. Enquiry replies, the DM agent, the quote generator and custom builds are a one-off setup plus a monthly fee based on volume. You get a fixed number after the free audit.
A simple formula for picking your first task to automate: frequency × time × error cost. With a worked example and a list of 10 weekly tasks.
ReadWhen to follow up after sending a quote, how many attempts make sense and what to write so you don't sound pushy. With example messages.
ReadWhat a first reply to an enquiry should contain, what not to write, and five templates for the most common situations, from a price request to Instagram.
Read