01
Evening enquiries wait until morning
A patient writes at 9pm, when reception is closed. By morning they've booked somewhere else.
Industries/Dental clinicsFor dental and private clinics
Every patient who asksgets a reply within a minute.
We build systems that answer enquiries in the evening too, send reminders before appointments, and let patients who opted in know when it's time for a check-up.
Where it leaks
Where you lose time and deals
02
Reception is on the phone all day
The same questions about prices, slots and location. Every day, between patients in the waiting room.
03
Empty slots from no-shows
A missed appointment is lost time for the whole team. Almost nobody sends a day-before reminder by hand.
The fix
What we automate for you
Livereply 00:41
Enquiry23:14
Reply+41 s
Follow-up+2 days
Booked+2 days
Every enquiry answered in a minute
01Website form, email or Instagram. The patient gets the price, open slots and the next step, on Sundays too.
SMS Email3/3 sent
MNM. NovakQuote from Marchopted inReplied
SLSalon LeaInactive for 8 monthsopted inBooked
TKT. KranjcNever got a replyopted inReplied
Check-up and cleaning invitations
02Patients who opted in get a personal message when a check-up is due. Whoever replies goes straight into the calendar.
@yourbusiness Instagram22:47
22:47
AI22:47 · Seen ✓✓
Answers to repeat questions
03Prices, location, parking, opening hours. The agent replies in your tone and passes clinical questions to your team.
Demo
This is what it looks likewhen nobody's in the office
Pick a business and watch what happens when an enquiry comes in. Nobody on your team touches it.
Dental practiceWebsite form
Example conversation- +41 sReply sent
- +6 minPatient picks Thursday
- Day beforeAppointment reminder
Research
What the research saysabout response speed
Research on response speed, with the source under every number.
21×
more likely to qualify
Call a lead within 5 minutes instead of 30 and they're 21 times more likely to qualify. You're 100 times more likely to reach them at all.
7×
when you reply within the hour
Companies that replied within an hour qualified leads nearly 7 times as often as those that replied an hour later. After 24 hours the gap was 60 times.
42h
average time to first reply
Across 2,241 companies, the first reply took 42 hours on average. 23% never replied at all.
Calculator
What are slow repliescosting you?
Plug in your numbers. The estimate is conservative and based on the research above.
Revenue lost to slow replies
€2,160a month
€25,920 a year
Assumption: enquiries answered after more than an hour close 7 times less often (HBR, 2011). It's an estimate, not a promise.
How it works
From chaos to a systemthat runs without risk
We find the leak
We send you an enquiry like a customer would and measure how fast and how well you reply. Within 24 hours you get the result in hours and euros, even if you never work with us.
Week 1Free audit
We build it on your data
Your quote template, your past messages, your price list. You see it running on your own inbox before anything goes live.
Weeks 2–3See it before you pay
It runs, we watch it
We monitor it, fix what breaks and tune it as you grow.
OngoingOngoing support
FAQ
Frequently askedquestions
No. It answers organisational questions such as prices, slots and location. Every clinical question goes to your team with the full context.
Most booking systems have an integration or export we can work with. In the free audit we check what you use and tell you what's possible.
We sign a data processing agreement with every clinic. Messages only go to patients who opted in, and the system doesn't need health data to answer organisational questions.
Database reactivation has free setup: you only cover SMS costs and an agreed share of the revenue from deals the campaign brings in. Enquiry replies, the DM agent, the quote generator and custom builds are a one-off setup plus a monthly fee based on volume. You get a fixed number after the free audit.
Blog
All posts From the blog
- 19 October 2026 · 4 min read
Customer reactivation: revenue from the list you already have
How to get back in touch with past customers and unanswered quotes by SMS or email, with consent and in line with GDPR. Where to start, with examples.
Read - 19 October 2026 · 6 min read
Who answers enquiries at the weekend? Four options compared
The owner, an on-call employee, an auto-reply or an AI agent: who should answer after-hours enquiries, what it costs and what each option can't do.
Read - 5 October 2026 · 4 min read
Fewer calls at reception: what to move into written answers
How a clinic can cut reception phone calls: which questions to move into written answers, how to measure it, and what to leave to a person.
Read