Evening enquiries wait until morning
Plenty of people write after work. By the time you reply in the morning, they've booked elsewhere.
When a customer asks for a price, they ask two other providers too. Our system replies within a minute with a price, free slots and a next step, in your tone, and keeps following up until it's booked.
Plenty of people write after work. By the time you reply in the morning, they've booked elsewhere.
"Thanks, we'll be in touch" moves nothing. The customer needs a price, a slot and one clear step.
Half of all enquiries never get a second contact attempt. That's where most of the money stays.
From your website form, email, Instagram or Facebook. At any hour.
The system replies with a price or range, free slots and a question that moves things forward. In your tone.
If the customer goes quiet, the system politely follows up once or twice. When they reply, it stops.
The booking goes into your calendar and you get a summary. Anything the system doesn't know goes to a person.
Pick a business and watch what happens when an enquiry comes in. Nobody on your team touches it.
Research on response speed, with the source under every number.
Call a lead within 5 minutes instead of 30 and they're 21 times more likely to qualify. You're 100 times more likely to reach them at all.
Companies that replied within an hour qualified leads nearly 7 times as often as those that replied an hour later. After 24 hours the gap was 60 times.
Across 2,241 companies, the first reply took 42 hours on average. 23% never replied at all.
Plug in your numbers. The estimate is conservative and based on the research above.
Assumption: enquiries answered after more than an hour close 7 times less often (HBR, 2011). It's an estimate, not a promise.
No. We build it on your past replies and price list. Before it goes live, you see how it answers your real questions.
It hands the conversation to you with the full context, so the customer doesn't have to repeat anything.
Website form, email, Instagram, Facebook and WhatsApp. We start with the channel where you lose the most enquiries.
You get the timeline after the free audit, together with the price. It depends on how many channels and tools we connect.
We sign a data processing agreement with you. The system processes only the data it needs to answer the enquiry.